Returns Policy

Returns

DIY Arabia is committed to partnering with you to achieve your home improvement goals.

14 days Returns

You have 14 days to make a refund request after your order has been delivered.

 

30 days Returns

If the item you have received is defective, not fit for purpose or not as described on the website, you may return it within 30 days from receiving it and will receive a full refund along with any shipping fees applied.

 

Authenticity Guarantee

If your purchase is found to be counterfeit, you will receive a full refund along with any shipping fees paid.

 

How does Return Policy Work?

  1. Initiate A Return Via My Orders page/screen click on Return Item.
  2. Schedule Pick-up: A pick-up will be scheduled by one of our courier services.
  3. Return The Item: Pack the item in its original state and packaging. Hand over the package to the courier representative.
  4. Refund Processed: Once we receive your returned item, we will inspect it and process your refund